On how technology can help you do things differently once you internalize it

A lot of edtech companies forget we exist not to apply technology for its own sake but to serve the people using technology and empower them to improve their lives. The sort of stories that make us wake up everyday to come to work at Kuza are those of impact, of human beings changing their mindsets and attitudes because they’ve absorbed and internalized a piece of content they’ve received through our novel micro-learning and micro-distribution platform.

We do our programs through blended learning that mixes both vocational skills as well as core and social skills. And to make sure that our learners internalize what they learn, part of the work they’re assigned to do after the program is to go out and apply what they’ve learned during the session in the real world. One interesting story we’ve had one day was of a worker who came back after having rebuilt a bridge he had burnt with a previous employer.

He told the story of how he used to work for an employer years prior, who was really rude and would overwork him without compensating him. After 4 weeks of not being paid, he took a piece of equipment from his employer and ran away with it, reconciling within himself that it cost the same amount of money his employer owed him anyway.

However, during the session, after learning about how to deal with customers and managing relationships, he decided to return to his previous employer and have a chat with him. He was surprised that the boss received him with a big smile rather than chasing him away. He then went to apologize to him about stealing his equipment, and the employer also reflected on his own behavior saying he was only overworking them because he was being overworked himself, and was under a tremendous amount of stress as clients weren’t paying him on time. After admitting that it was time to turn a new page, the ex-employer told the construction worker, “I have big work for you. Can you take this contract?”

The worker reflected but said that before the mentorship he’s been receiving at Kuza he would have said yes. However, now that he understood the importance of managing expectations, and and since he didn’t have the means to do it, he refused at first because he neither had capacity nor the right tools. He, however, understood what the work entailed; because the work needed three different but complementary skills, he returned to the session facilitated by Kuza to ask a couple of people if they would be interested.

After they agreed, they registered a company, and returned to the client to take the contract.

A lot of times we sadly dismiss blue-collar workers just because they did not get the advantages of a formal educational system. But we shouldn’t, because at the end of the day, these people have the same human potential like anyone else if they were just given the right knowledge, the right resources and opportunities to pursue their dreams.

To learn more about our Mason’s program https://www.kuza.one/masons-skill-development-program/